Returns & Exchange Policy
Framed Sunglasses Cyprus – S.T.V.S LTD
Effective: May 8, 2025
We hope you love every piece you purchase from Framed Sunglasses Cyprus. However, if something isn’t quite right, we’re here to help with returns, exchanges, and store credit.
Returns policy
We hope you love every piece you purchase from Framed Sunglasses Cyprus. However, if something isn’t quite right, we’re here to help with returns, exchanges, and store credit.
Returns & Exchanges Policy
•You can return regular-priced items within 7 days of receiving your order for a product exchange or store credit.
•SALE items are not eligible for return.
•Shipping costs are non-refundable under any circumstances.
•Returned items must be unworn, unused, and include the original case and all original tags still attached and intact.
•Before sending anything back, please contact us at @gmail.com.
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Return Process
1.Once we receive and inspect your returned item, we will email you to confirm its arrival and let you know if your return has been approved.
2.If approved, we will process the store credit or exchange and send you a confirmation email.
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Shipping Costs & Customs
•Return shipping costs are the responsibility of the customer.
•Be careful with customs declarations: mark the return as “Returned to Sender” or “Returned for Warranty” to avoid unnecessary duties or fees.
•Any customs or clearance charges (e.g. from couriers like FedEx, UPS, etc.) will be deducted from your store credit or exchange value.
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Exchange Time
The time it takes for your exchanged product to reach you may vary depending on your location.
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Questions?
If you have any questions about your return or need help with the process, please contact us:
📧 info@framedsunglasses.com
📍 Framed Sunglasses Cyprus, Athinon 29, Limassol 3041, Cyprus
